Magee Osteopathy tel : 07525 43 48 48
COVID-19: Information for patients
As we all know, the COVID-19 virus and it’s new variant are still present in the community and we all need to work together to limit the spread. The virus is transmitted via droplets which we breathe out, and so staying 2 metres away from other people (so these droplets fall to the ground) is really important, along with frequently washing our hands and not touching our faces. Although anyone with symptoms is advised to self-isolate, it is possible to have the virus and have no symptoms – so the safest approach is to act as if we are all infectious.
As the clinic reopens after the Christmas break, I am doing everything I can to reduce the risk of coronavirus transmission but it is important to be aware that it is impossible to reduce the risk to zero. It’s really important to make sure that face to face treatment is the right option for you, and I am offering remote video appointments where this is more appropriate – we can discuss what the best option for your circumstances is, and make sure that you are happy to proceed.
- with a few critical changes to the clinic operating policy as outlined in this document.
During an osteopathic treatment, you will be physically close to your osteopath for a prolonged period of time, so I have put measures in place to help prevent infection following Health Protection Scotland guidelines:
Before your appointment
We hope that you follow our clinic ethos, which is to treat us how you’d like to be treated. Even though you might be in pain, exercise good judgement and don’t attend if you are experiencing COVID symptoms (see above for the most common ways it presents).
I can call you to confirm you the day before to check if you are symptom-free and still happy to come in.
If possible your case history will be taken over the phone or
via video to reduce the time spent in clinic (this takes about 30 mins).
We are finally installing a card reader, though cash is still acceptable (UV cleansed at the end of shift) and can still make payment by bank transfer
Please arrive on time (not early) for your appointment
When you arrive you will be asked to sanitise your hands though there will be hand washing facilities available
Before each treatment
You will be greeted at the door, which remains locked between appointments.
All door handles through the clinic will be sterilised between patients.
The treatment room will be disinfected using a sanitising spray.
There will be a gap between appointments where the treatment room will be aired and sanitised each time.
I will be wearing personal protective equipment (PPE):
A disposable apron (changed after every patient)
A mask which prevents droplets and aerosols
being spread into the air (UV Sanitised between patients)
You should wear a mask, in accordance with current Scottish Government guidelines, and I would ask you to bring your own, or I can supply you with one.
If you have any symptoms of COVID-19 (fever, new continuous cough or altered taste/smell) then please do not come in to the clinic, and consult nhsinform.scot/coronavirus for advice.
If you have had close contact with someone who has symptoms of COVID-19 or who has had a positive COVID-19 test, please do not come in to the clinic and consult nhsinform.scot/coronavirus for advice.
Please note there will be no cancellation fee in these circumstances, no matter how short notice.
If you develop COVID-19 symptoms within 48 hours of your appointment, please notify me straight away as I may need to self-isolate to keep other patients safe.
As well as these measures, I am personally making sure that I follow the social distancing guidelines carefully at home, and I will be cycling to the clinic as usual to avoid using public transport.
Please note that because COVID-19 is a notifiable disease, I have a public health obligation which overrides the usual strict patient confidentiality rules. This means that in the unlikely event I develop COVID-19, I must legally pass on the names and contact details of patients I have seen in the infectious period to the Test and Protect programme if asked. Rest assured no medical details will be passed on, and of course I would personally contact you as soon as I discover I have symptoms or a positive test.
If you would like to discuss any of these measures further or talk about whether you should come in for treatment, please call me for a chat. My aim is for you to feel comfortable and confident about making the best decision for your situation.